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Privacy Policy

Last Updated 24/08/2025

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SandyBuum Swim is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our website [sandybuum.com].

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1. Information We Collect

  • Personal details such as name, email address, phone number, billing/shipping address.

  • Payment information (processed securely through third-party payment providers).

  • Account login details if you create an account with us.

  • Browsing and usage data (via cookies and analytics tools).

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2. How We Collect Information

Directly from you when you place an order, register an account, or subscribe to our mailing list.

  • Automatically when you visit our website (through cookies and analytics).

  • From third-party providers that help us process payments, deliver orders, and manage marketing.​

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3. Use of Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about your orders or account.

  • Provide customer support.

  • Send marketing communications (if you have opted in).

  • Improve our website, products, and services.

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4. Disclosure of Information

We may disclose your personal information to:

  • Payment processors (e.g., Stripe, PayPal).

  • Shipping and delivery partners.

  • IT and marketing service providers.

  • Legal or regulatory authorities if required by law.

Some of these third parties may be located outside Australia. Where we disclose your information overseas, we take reasonable steps to ensure it is handled in accordance with the APPs.

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5. Direct Marketing

We may send you marketing communications if you have given your consent. You may opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.

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6. Security and Storage

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

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7. Access and Correction

You have the right to access the personal information we hold about you and request corrections. To do so, please contact us at [enquiry@sandybuum.com].

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8. Complaints

If you believe we have breached your privacy, please contact us at [Enquiry@sandybuum.com or the contact form on our contact page]. We will respond within [14] days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

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